Money Back Guarantee

We offer a money back guarantee for organisations buying our all-inclusive corporate package. The guarantee is personalised to a Director or senior Manager and we need that person to give us a call and talk to us to issue the guarantee. All guarantees are confirmed in writing and run for a 30 day period from the date of purchase. They entitle the named individual to a full refund if their experience of using one of our products is that it will NOT support them in improving performance. No link with higher performance, no cost to you.

All we ask is that the person triggering the guarantee was personally involved in the group where the script didn't work for them and that they give us some feedback about the experience. Subject to this, we would immediately issue a full refund.

2WayTrust Feedback™, 2WayTrust Appraisals™ and 2WayTrust Leadership™ are designed to support individuals in saying the difficult things face-to-face. They are available on the basis that all responsibility for their outcomes resides with the members of each group.

2WayTrust owns the intellectual property contained within 2WayTrust Feedback™, 2WayTrust Appraisals™ and 2WayTrust Leadership™, and any unauthorised use would represent an infringement of copyright.